Remote Travel Concierge & Planning Specialist

xperiencexscapetravels; Durham (NC); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Full training

Travel discounts

Industry perks

Team culture

Growth opportunities

No sales quotas

Job summary

Xperience Xscape Travels is seeking a Travel Services Coordinator to assist clients with vacation planning, bookings, and travel information. This role offers 100% remote work and flexible scheduling, with no prior travel industry experience required.

You will receive full training, support from a friendly team, and access to travel discounts and industry perks as you help clients with questions, changes, and confirmations.

Qualifications

• No experience required; beginners welcome.
• Full training provided.
• Strong verbal communication.
• Strong written communication.
• Organized, reliable, and detail-oriented.
• Positive attitude and willingness to learn.
• Passion for travel or helping others.

Responsibilities

• Assist clients with travel questions via email, chat, or phone.
• Provide basic travel information on destinations, accommodations, and requirements.
• Support booking modifications, cancellations, or updates.
• Gather traveler preferences to help plan vacations.
• Send confirmations, itineraries, and follow-up messages.
• Take notes and maintain accurate records.
• Provide friendly, professional customer service.
• Learn and use travel tools provided during training.

Skills

Verbal communication

Written communication

Job description

Xperience Xscape Travels is seeking a Travel Services Coordinator to assist clients with vacation planning, bookings, and travel information. This role offers 100% remote work and flexible scheduling, with no prior travel industry experience required.

You will receive full training, support from a friendly team, and access to travel discounts and industry perks as you help clients with questions, changes, and confirmations.