Remote Travel Concierge & Planner

Destinytravel; Chicago (IL); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Fully remote work

Exclusive travel perks

Collaborative team environment

Training opportunities

Job summary

A travel agency is looking for a Virtual Trip Coordinator to support travelers from planning through their return. Responsibilities include handling inquiries, assisting with itinerary adjustments, and providing destination information. Ideal candidates should have strong communication skills, attention to detail, and a passion for travel. The position is fully remote, offering flexible scheduling and travel-related benefits.

Qualifications

• Excellent written and verbal communication skills are essential.
• Previous customer service experience is advantageous, especially in hospitality or travel.
• Attention to detail and organizational skills are required.
• Ability to learn and adapt to new travel systems and digital tools.
• A passion for travel and helping customers throughout their journey.

Responsibilities

• Handle inquiries through various communication channels professionally.
• Assist with itinerary changes, cancellations, and travel-related questions.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and gather post-trip feedback.
• Resolve client concerns with patience and empathy.

Skills

Strong communication skills

Customer service experience

Attention to detail

Ability to learn new digital tools

Passion for travel

Job description

A travel agency is looking for a Virtual Trip Coordinator to support travelers from planning through their return. Responsibilities include handling inquiries, assisting with itinerary adjustments, and providing destination information. Ideal candidates should have strong communication skills, attention to detail, and a passion for travel. The position is fully remote, offering flexible scheduling and travel-related benefits.