Remote Travel Concierge & Logistics Specialist

Hallford Travels; City of Newburgh (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling options

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is looking for a Remote Travel Logistics Coordinator to assist in planning travel for clients. This role requires strong customer service and communication skills, as well as the ability to work independently from a remote location. Responsibilities include coordinating travel logistics, responding to client inquiries, and providing assistance before and after travel. The position offers flexible scheduling and access to travel industry training and resources.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with coordinating travel logistics including vacation packages and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Strong customer service and communication skills

Ability to work independently in a remote environment

Comfortable using email and online platforms

Organized with strong attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is looking for a Remote Travel Logistics Coordinator to assist in planning travel for clients. This role requires strong customer service and communication skills, as well as the ability to work independently from a remote location. Responsibilities include coordinating travel logistics, responding to client inquiries, and providing assistance before and after travel. The position offers flexible scheduling and access to travel industry training and resources.