Remote Travel Concierge & Itinerary Specialist

Destination Careers; Austin (TX); À distance; USD 40 000 - 65 000; Plein temps

Avantages offerts par ce poste

Flexible remote

Professional development

Supportive team

Travel industry tools

Incentive-based earnings

Résumé du poste

Destination Knot is seeking a Travel Customer Representative for a fully remote position. You will assist clients with travel planning, bookings, and itinerary management while delivering top-tier service across phone, email, and online platforms.

We offer flexible remote schedules, ongoing professional development, and access to exclusive travel tools. Ideal for travel enthusiasts who excel in customer care and want to grow within a supportive team.

Qualifications

• Prior experience in customer service, travel, or hospitality preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple client needs simultaneously.
• Comfortable working in a fully remote setting with minimal supervision.
• Strong problem-solving and follow-up skills.
• Proficiency with email, online forms, and booking tools.
• Must be 18+ with a reliable computer and internet connection.
• Passion for travel and helping others plan memorable experiences.

Responsabilités

• Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities.
• Deliver professional customer service through phone, email, and online platforms.
• Research, prepare, and present travel options that align with client preferences.
• Assist with reservations, booking confirmations, and itinerary management.
• Maintain accurate records and follow up with clients to ensure satisfaction.
• Stay informed about industry updates, promotions, and supplier resources.
• Collaborate with team members to ensure seamless client experiences.

Connaissances

Customer service

Communication

Multitasking

Remote work

Problem solving

Booking tools

Description du poste

Destination Knot is seeking a Travel Customer Representative for a fully remote position. You will assist clients with travel planning, bookings, and itinerary management while delivering top-tier service across phone, email, and online platforms.

We offer flexible remote schedules, ongoing professional development, and access to exclusive travel tools. Ideal for travel enthusiasts who excel in customer care and want to grow within a supportive team.