Remote Travel Concierge & Itinerary Architect

Destinytravel; North Carolina; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote position with flexible scheduling

Access to training resources and exclusive travel perks

Supportive and collaborative team environment

Opportunities for professional growth within the travel industry

Job summary

A travel coordination company is looking for a Virtual Trip Coordinator to ensure travelers have smooth and enjoyable experiences. Responsibilities include handling inquiries, assisting with itinerary changes, and providing destination information. Ideal candidates have strong communication skills and a passion for travel. This fully remote role offers flexible scheduling and opportunities for professional growth.

Qualifications

• Strong written and verbal communication skills are essential for effective client interaction.
• Customer service experience is preferred but not required.
• Excellent attention to detail and organizational skills are necessary for itinerary management.
• Comfort with digital tools and systems is required for daily tasks.
• A genuine passion for travel and helping others is a must.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Strong written and verbal communication skills

Attention to detail

Organizational skills

Customer service experience

Digital tools proficiency

Passion for travel

Job description

A travel coordination company is looking for a Virtual Trip Coordinator to ensure travelers have smooth and enjoyable experiences. Responsibilities include handling inquiries, assisting with itinerary changes, and providing destination information. Ideal candidates have strong communication skills and a passion for travel. This fully remote role offers flexible scheduling and opportunities for professional growth.