Remote Travel Concierge & Itinerary Specialist

Destinytravel; Saint Paul (MN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Access to training resources

Exclusive travel perks

Supportive team environment

Opportunities for professional growth

Job summary

A travel services company is seeking a Virtual Trip Coordinator to support travelers from planning to return. Responsibilities include handling client inquiries, assisting with itinerary changes, providing travel guidance, and ensuring smooth experiences. Ideal candidates should have strong communication skills and a passion for travel. This position offers flexible remote work and opportunities for professional growth, while contributing to memorable travel experiences.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details and collect feedback after return.
• Resolve concerns with empathy and timely communication.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Organizational skills

Learning digital tools

Passion for travel and helping others

Job description

A travel services company is seeking a Virtual Trip Coordinator to support travelers from planning to return. Responsibilities include handling client inquiries, assisting with itinerary changes, providing travel guidance, and ensuring smooth experiences. Ideal candidates should have strong communication skills and a passion for travel. This position offers flexible remote work and opportunities for professional growth, while contributing to memorable travel experiences.