Remote Travel Concierge for Seamless Journeys

Livetripexperience; Tulsa (OK); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% Remote / Work-from-home setup

Flexible scheduling

Comprehensive training

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to serve as the primary contact for clients, ensuring a smooth travel experience. In this role, you will address inquiries, handle itinerary changes, and assist with real-time problem-solving. The ideal candidate will excel in communication and have previous experience in customer support or travel.

This position is entirely remote and offers flexible scheduling, along with comprehensive training on our systems.

Qualifications

• Calm under pressure with problem-solving abilities.
• Comfortable with new booking platforms and remote tools.
• Strong written and verbal English communication skills.
• Background in customer support or travel industry is a plus.
• Ability to work independently in a remote environment.

Responsibilities

• Act as primary support for clients via various channels.
• Process booking modifications and cancellations promptly.
• Troubleshoot travel-related issues in real-time.
• Maintain current knowledge of travel requirements.
• Document client interactions in internal systems.

Skills

Problem Solver

Tech-Savvy

Excellent English communication

Customer support experience

Independent and time management

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to serve as the primary contact for clients, ensuring a smooth travel experience. In this role, you will address inquiries, handle itinerary changes, and assist with real-time problem-solving. The ideal candidate will excel in communication and have previous experience in customer support or travel.

This position is entirely remote and offers flexible scheduling, along with comprehensive training on our systems.