Remote Travel Concierge — Flexible Hours & Perks

Dreamstravelcr; Fargo (ND); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Remote work

Training resources

Exclusive travel perks

Flexible schedule

Job summary

Dreams Travel CR is seeking an Online Travel Coordinator to support clients through the entire travel process. This fully remote position involves handling inquiries, coordinating itineraries, and providing destination information to ensure smooth trips.

You will assist with updates, answer questions, and follow up after travel. The role emphasizes empathy, clear communication, and a passion for helping travelers create memorable experiences.

Qualifications

• Strong written and verbal communication abilities are essential.
• Customer service experience is preferred but not required.
• Excellent attention to detail and organizational skills are important.
• Comfort with learning and using digital tools and online systems.
• Genuine passion for travel and helping others create great experiences.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates and travel coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy and timely communication.

Skills

Clear communication

Customer service

Attention to detail

Organization

Digital tools aptitude

Passion for travel

Job description

Dreams Travel CR is seeking an Online Travel Coordinator to support clients through the entire travel process. This fully remote position involves handling inquiries, coordinating itineraries, and providing destination information to ensure smooth trips.

You will assist with updates, answer questions, and follow up after travel. The role emphasizes empathy, clear communication, and a passion for helping travelers create memorable experiences.