Remote Travel Concierge & Experience Specialist

Livetripexperience; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Supportive, fully remote team environment

Opportunities for career advancement

Ongoing mentorship and professional development

Exclusive access to travel deals and benefits

Job summary

Livetripexperience is seeking a Virtual Travel Experience Agent to join their team. This role focuses on delivering exceptional customer care by assisting clients throughout their travel preparations and providing ongoing support. The ideal candidate will have a hospitality background and the ability to manage multiple itineraries while maintaining a professional and friendly demeanor. This fully remote position offers opportunities for career advancement and access to exclusive travel deals.

Qualifications

• Genuine desire to help people and go the extra mile.
• Ability to handle multiple client itineraries without missing a detail.
• Embrace change and adjust quickly to new tools and procedures.
• Experience in hospitality, concierge services, or travel agencies is a plus.
• Have a quiet workspace and high-speed internet connection.

Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during their trips.
• Assist with itinerary management, including last-minute adjustments and upgrades.
• Provide personalized recommendations and clear guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check-ins.
• Build trust with clients through professional, friendly, and timely communication.

Job description

Livetripexperience is seeking a Virtual Travel Experience Agent to join their team. This role focuses on delivering exceptional customer care by assisting clients throughout their travel preparations and providing ongoing support. The ideal candidate will have a hospitality background and the ability to manage multiple itineraries while maintaining a professional and friendly demeanor. This fully remote position offers opportunities for career advancement and access to exclusive travel deals.