Remote Travel Concierge & Customer Support Specialist

Rudybtravel; Rochester (MN); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring a seamless client experience.

The ideal candidate should possess strong communication skills, customer service experience, and a genuine interest in travel. We offer a remote work environment, opportunities for professional growth, and access to travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel or hospitality preferred.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new systems.

Responsibilities

• Respond to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings including changes and cancellations.
• Provide accurate information regarding destinations and agency policies.
• Confirm itineraries to ensure accuracy and client satisfaction.
• Follow up with clients before and after travel.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Interest in travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring a seamless client experience.

The ideal candidate should possess strong communication skills, customer service experience, and a genuine interest in travel. We offer a remote work environment, opportunities for professional growth, and access to travel perks.