Remote Travel Concierge: Craft Memorable Trips

Almaaventurera; Myrtle Beach (SC); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote

Travel perks

Professional development

Team support

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from their first trip idea through a safe return home, delivering seamless, stress‑free, and memorable travel experiences. You’ll handle bookings and troubleshoot issues with professionalism and care.

The role requires strong communication, experience in customer service—preferably in travel or hospitality—plus attention to detail and tech‑savvy.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.

Responsibilities

• Engage with client inquiries across email, phone, and messaging with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Skills

Communication skills

Customer service

Attention to detail

Tech-savvy

Travel passion

Job description

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from their first trip idea through a safe return home, delivering seamless, stress‑free, and memorable travel experiences. You’ll handle bookings and troubleshoot issues with professionalism and care.

The role requires strong communication, experience in customer service—preferably in travel or hospitality—plus attention to detail and tech‑savvy.