Remote Travel Concierge & Coordination Specialist

enchanted-horizons-travel; Elizabeth (NJ); Remote; USD 35,000 - 52,000; Part time

Benefits offered by this job

Comprehensive training and mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within travel industry

Positive team culture

Job summary

enchanted-horizons-travel is seeking a motivated Customer Service Coordinator to support clients with travel questions and coordinate details while maintaining clear communication throughout the planning process.

This role offers flexible remote work options and opportunities to grow within the travel industry, ideal for someone who enjoys helping people and delivering exceptional service.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal comms

Strong organization

Time-management

Self-motivated

Detail-oriented

Customer service experience

Interest in travel

Job description

enchanted-horizons-travel is seeking a motivated Customer Service Coordinator to support clients with travel questions and coordinate details while maintaining clear communication throughout the planning process.

This role offers flexible remote work options and opportunities to grow within the travel industry, ideal for someone who enjoys helping people and delivering exceptional service.