Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Honolulu (HI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Professional growth opportunities

Access to travel perks

Supportive team culture

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to assist clients in their travel journey. The role emphasizes providing a high-quality experience from booking to post-trip follow-up.

Ideal candidates should possess excellent communication skills, customer service experience, and a passion for travel. Enjoy benefits like a fully remote work environment, professional growth opportunities, and travel-related perks.

Qualifications

• Excellent communication skills are essential for interacting with clients.
• Previous experience in customer service, particularly in travel, hospitality, or related fields.
• Organizational skills to manage multiple client requests effectively.

Responsibilities

• Respond to client inquiries through various communication channels.
• Assist clients with travel bookings, changes, and special requests.
• Provide up-to-date information about travel requirements and agency policies.
• Confirm itineraries and ensure client satisfaction.
• Follow up with clients before and after their travels.
• Maintain accurate records and booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Technology proficiency

Reliability and proactivity

Interest in travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to assist clients in their travel journey. The role emphasizes providing a high-quality experience from booking to post-trip follow-up.

Ideal candidates should possess excellent communication skills, customer service experience, and a passion for travel. Enjoy benefits like a fully remote work environment, professional growth opportunities, and travel-related perks.