Remote Travel Concierge & Client Experience Lead

Livetripexperience; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote team environment

Exclusive access to travel deals

Job summary

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely from the United States. You will guide clients through their travel preparations and provide ongoing support during trips, ensuring confidence and excitement about their journey.

The role emphasizes customer-obsessed service, organization, and adaptability, with remote-friendly operations and opportunities for growth in the travel sector.

Qualifications

• Customer-obsessed with a genuine desire to help clients.
• Organized and able to manage multiple itineraries.
• Adaptive and quick to adjust to new tools and procedures.
• Hospitality, concierge services, or travel agency experience is a plus.
• Ability to work in a quiet, remote workspace with reliable internet.

Responsibilities

• Deliver proactive, world-class customer care before and during trips.
• Assist with itinerary management, including last-minute changes.
• Provide personalized recommendations and travel documentation guidance.
• Monitor trips and send timely updates or check-ins.
• Maintain professional, friendly, and timely communication to build client trust.

Job description

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely from the United States. You will guide clients through their travel preparations and provide ongoing support during trips, ensuring confidence and excitement about their journey.

The role emphasizes customer-obsessed service, organization, and adaptability, with remote-friendly operations and opportunities for growth in the travel sector.