Remote Travel Concierge: Booking & Client Support

Jones Express Travel; Omaha (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Job summary

Jones Express Travel is seeking a Home-Based Reservation Specialist to provide exceptional client support throughout their travel journey. You will assist with travel arrangements, respond to inquiries, and ensure client satisfaction. Ideal candidates should possess strong communication skills, a customer service background, and a passion for travel. The role offers remote flexibility, exclusive travel perks, and ongoing professional development. Join us in creating memorable experiences for travelers across the nation.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond to client inquiries across various channels.
• Support clients with booking modifications and cancellations.
• Provide accurate info regarding destinations and documentation.

Skills

Excellent communication skills

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

Jones Express Travel is seeking a Home-Based Reservation Specialist to provide exceptional client support throughout their travel journey. You will assist with travel arrangements, respond to inquiries, and ensure client satisfaction. Ideal candidates should possess strong communication skills, a customer service background, and a passion for travel. The role offers remote flexibility, exclusive travel perks, and ongoing professional development. Join us in creating memorable experiences for travelers across the nation.