Remote Travel Concierge: Booking & Client Support

Jones Express Travel; Akron (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Job summary

Jones Express Travel is seeking a Home-Based Reservation Specialist to guide clients through their travel experiences. In this role, you will respond to inquiries, support clients with booking modifications, and provide necessary information for a seamless journey. Successful candidates will have excellent communication skills and a background in customer service, ideally within the travel or hospitality sectors. Enjoy remote flexibility, exclusive travel perks, and opportunities for professional growth.

Qualifications

• Proven experience in customer service, ideally in travel or hospitality.
• Strong organizational habits and a proactive approach.

Responsibilities

• Respond to client inquiries in a timely and professional manner.
• Support clients with booking modifications and cancellations.
• Provide accurate travel information and address client concerns.

Skills

Excellent communication skills

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

Jones Express Travel is seeking a Home-Based Reservation Specialist to guide clients through their travel experiences. In this role, you will respond to inquiries, support clients with booking modifications, and provide necessary information for a seamless journey. Successful candidates will have excellent communication skills and a background in customer service, ideally within the travel or hospitality sectors. Enjoy remote flexibility, exclusive travel perks, and opportunities for professional growth.