Remote Travel Concierge and Support Specialist

Kopp Travels; New York (NY); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and discounts

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing information on destinations. The ideal candidate has excellent communication skills and experience in customer service. This position offers 100% remote work, flexible scheduling, and travel perks. If you are passionate about travel and helping others, apply today to start your journey with us!

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing information on destinations. The ideal candidate has excellent communication skills and experience in customer service. This position offers 100% remote work, flexible scheduling, and travel perks. If you are passionate about travel and helping others, apply today to start your journey with us!