Remote Travel Concierge and Booking Specialist

Dreamscape; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible work schedule

Career growth opportunities

Travel discounts and perks

Comprehensive training and support

Health insurance coverage

Job summary

Dreamscape in California is looking for a dedicated Customer Service Representative to provide exceptional support from a remote location. You will greet clients, manage bookings, resolve issues, and maintain detailed records.

The ideal candidate should have strong communication skills and experience in customer service, preferably in the travel sector. The role includes flexibility for working hours and offers a comprehensive benefits package, including health insurance.

Qualifications

• Experience in customer service, reception, or a related field, preferably in travel.
• Communication skills must be friendly and professional.
• Flexible to work non-traditional hours, including evenings and weekends.

Responsibilities

• Greet clients warmly and assist with inquiries.
• Coordinate appointments and consultations for clients.
• Assist clients with travel bookings and reservations.
• Address client concerns and provide prompt resolutions.
• Maintain accurate records of client interactions.
• Communicate effectively with internal teams for seamless service.
• Prepare and organize documentation related to client communications.
• Provide assistance to clients during their travels.

Skills

Excellent communication skills

Customer service experience

Flexibility in work hours

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Dreamscape in California is looking for a dedicated Customer Service Representative to provide exceptional support from a remote location. You will greet clients, manage bookings, resolve issues, and maintain detailed records.

The ideal candidate should have strong communication skills and experience in customer service, preferably in the travel sector. The role includes flexibility for working hours and offers a comprehensive benefits package, including health insurance.