Remote Travel Care & Planning Coordinator

Excitingtravelnow; Yankton (SD); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Training, tools, and ongoing mentoring

Flexible remote work environment

Advancement opportunities within the组织

Résumé du poste

Excitingtravelnow is seeking a Customer Care Coordinator for Travel Services to guide travelers through planning and deliver attentive, professional support.

This remote role supports inquiries, coordinates itineraries, and maintains clear client records, with training and mentorship provided and opportunities for advancement within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsabilités

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Connaissances

Customer service

Relationship-building

Detail-oriented

Self-directed

Remote work

Sales support experience

Administration experience

Learning new systems

Interest in travel

Description du poste

Customer Care Coordinator – Travel Services

About the job Customer Care Coordinator – Travel Services

Position Overview

We are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.

Key Responsibilities

Serve as a primary point of contact for travel-related inquiries

Provide timely and accurate responses to customer questions

Support travel planning coordination and itinerary updates

Monitor client needs before, during, and after travel

Maintain detailed documentation and follow-up communication

Adhere to company procedures and service standards

Qualifications

Strong customer service and relationship-building skills

Detail-oriented with strong follow-through

Self-directed and comfortable working remotely

Experience in customer service, sales support, or administration preferred

Comfortable learning new systems and online platforms

Interest in travel or tourism is a plus

What We Provide

Training, tools, and ongoing mentorship

Flexible remote work environment

Advancement opportunities within the organization