Remote Travel Assistance Coordinator

Live the Dash Travel; Chicago (IL); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Work-from-home flexibility

Flexible hours

Training and mentorship

Growth opportunities

Access to industry discounts and travel benefits

Job summary

Live the Dash Travel is seeking a Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This role is crucial for ensuring travelers experience stress-free journeys. Responsibilities include responding to inquiries, processing changes, and guiding clients on travel requirements. The ideal candidate should have strong communication skills and experience in customer support or tourism. The position offers work-from-home flexibility and growth opportunities within the company.

Qualifications

• Customer-first mindset with strong communication skills.
• Experience in customer support, hospitality, or tourism preferred.
• Reliable, organized, and capable of multitasking.

Responsibilities

• Respond to client inquiries via email, phone, and messaging systems.
• Process itinerary changes, cancellations, and special travel accommodations.
• Provide accurate guidance on travel requirements and agency policies.
• Conduct proactive check-ins with clients ahead of travel dates.
• Efficiently manage and resolve customer concerns with professionalism.

Skills

Strong communication skills

Customer support experience

Multitasking ability

Job description

About the job Remote Travel Assistance Coordinator

Position Description

We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.

Key Responsibilities

Respond to client inquiries via email, phone, and messaging systems

Process itinerary changes, cancellations, and special travel accommodations

Provide accurate guidance on travel requirements and agency policies

Conduct proactive check-ins with clients ahead of travel dates

Efficiently manage and resolve customer concerns with professionalism

Ideal Candidate Profile

Customer-first mindset with strong communication skills

Experience in customer support, hospitality, or tourism preferred

Reliable, organized, and capable of multitasking

Comfortable navigating online systems and digital booking tools

Passionate about travel and delivering excellent service

Work-from-home flexibility

Flexible hours

Training and mentorship

Growth opportunities within a growing travel company

Access to industry discounts and travel benefits