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Benefits offered by this job
Exclusive travel perks
Access to industry-only discounts
Professional development opportunities
Flexible work schedule
Job summary
A travel agency is seeking a Remote Travel Specialist to support clients from trip planning to travel completion. The role requires strong written and verbal communication, along with customer service experience in travel or hospitality. Responsibilities include handling inquiries, booking modifications, providing destination insights, and ensuring client satisfaction. The position offers fully remote flexible working and exclusive travel perks. A passion for travel is essential, as well as attention to detail and adaptability in using new booking technologies.
Qualifications
Strong written and verbal communication skills.
Experience in customer service, ideally in travel, tourism, or hospitality.
High attention to detail with organizational habits.
Tech-savvy and quick to adapt to new systems.
A genuine love for travel and helping others.
Responsibilities
Engage with client inquiries across email, phone, and messaging channels.
Support travelers with booking updates and special requests.
Provide insights on destinations and agency procedures.
Confirm trip details and gather feedback post-travel.
Resolve concerns with empathy and efficiency.
Skills
Strong written communication skills
Strong verbal communication skills
Attention to detail
Organizational skills
Customer service experience
Tech-savvy
Job description
A travel agency is seeking a Remote Travel Specialist to support clients from trip planning to travel completion. The role requires strong written and verbal communication, along with customer service experience in travel or hospitality. Responsibilities include handling inquiries, booking modifications, providing destination insights, and ensuring client satisfaction. The position offers fully remote flexible working and exclusive travel perks. A passion for travel is essential, as well as attention to detail and adaptability in using new booking technologies.