Remote Travel Advisor: Flexible & Perk-Loaded

Sweetcarolinatravels; Birmingham (AL); Remote; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

A travel agency is seeking a dedicated individual to engage with client inquiries and provide support for booking updates and modifications. Responsibilities include communicating with clients via various channels, offering accurate information about travel documents, and ensuring client satisfaction. Ideal candidates will have strong communication skills, experience in customer service, and a passion for travel. This role offers fully remote flexibility and various travel perks.

Qualifications

• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and strong organizational skills.
• Ability to adapt to new systems and booking tools.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates and modifications.
• Provide accurate insights on destinations and travel documents.
• Follow up on trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Job description

A travel agency is seeking a dedicated individual to engage with client inquiries and provide support for booking updates and modifications. Responsibilities include communicating with clients via various channels, offering accurate information about travel documents, and ensuring client satisfaction. Ideal candidates will have strong communication skills, experience in customer service, and a passion for travel. This role offers fully remote flexibility and various travel perks.