Remote Tecsys Elite WMS & Distribution ERP Expert

NTT DATA, Inc.; Dallas, Northern (TX, KY); Remote; USD 92,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health savings account

Life and AD&D insurance

Disability insurance

Paid time off

401(k) with company match

Job summary

NTT DATA Services in Dallas, TX is seeking a Senior Tecsys Elite WMS / Distribution ERP Specialist for a remote role to provide advanced production support for warehousing, distribution, and supply chain operations.

The candidate will serve as the Level 2/Level 3 escalation point for Tecsys-related issues, collaborating with operations, IT, integrations, and vendors to ensure system stability and process improvements.

Qualifications

• 7+ years in WMS/ERP distribution or supply chain apps.
• 4+ years with Tecsys Elite or equivalent WMS experience.
• Strong troubleshooting across configurations, master data, and integrations.

Responsibilities

• Provide L2/L3 production support for Tecsys Elite WMS and Elite Distribution ERP.
• Troubleshoot complex inventory, orders, interfaces, and printing issues.
• Investigate logs, SQL data, interface messages, and job status.
• Support integrations with ERP, EDI, carriers, RF devices, and reporting.
• Handle APIs, EDI, SFTP/FTP, batch jobs, and other interfaces.
• Lead high-priority incident triage and root-cause analysis.
• Coordinate with Tecsys and third-party vendors on escalations.
• Assist with releases, changes, cutovers, and hypercare.
• Maintain runbooks and knowledge-transfer materials.
• Mentor L1/L2 teams.

Skills

Tecsys Elite WMS

WMS/ERP experience

SQL

APIs / web services

ITSM (ServiceNow/Jira)

Incident management

Communication skills

Tools

ServiceNow

Jira

Job description

NTT DATA Services in Dallas, TX is seeking a Senior Tecsys Elite WMS / Distribution ERP Specialist for a remote role to provide advanced production support for warehousing, distribution, and supply chain operations.

The candidate will serve as the Level 2/Level 3 escalation point for Tecsys-related issues, collaborating with operations, IT, integrations, and vendors to ensure system stability and process improvements.