Remote Technical Trainer - Power System Operations

HR Annie Consulting; United States; Remote; USD 108,000 - 122,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

11 paid holidays

HRA

Job summary

Western Power Pool is seeking a Technical Trainer to develop and deliver online Power System Operations training for system operators, helping them maintain NERC credentials and PER-005 training requirements. You’ll work with SMEs and a creative team to translate complex concepts into clear, practical instruction.

The role supports a flexible schedule, remote work within specific states, and occasional travel to Portland, OR HQ.

Qualifications

• Bachelor's degree in a STEM or related field preferred OR 1–2 years of equivalent experience in electric utility operations or a technical role requiring clear communication of complex information.
• Ability to translate technical concepts into clear, practical instruction and collaborate with SMEs to validate content.
• Strong communication and organizational skills.
• Comfort with on-camera delivery and public speaking for training purposes.
• Ability to work effectively in a virtual team environment and manage multiple projects.

Responsibilities

• Develop video productions and technical training courses with the Creative team.
• Develop technical scripts and interview questions for SMEs in related operations subjects.
• Implement courses on the online platform including lesson plans and assessments.
• Refine materials based on feedback and evolving practices.
• Monitor NERC and WECC-related changes.
• Support light video-editing or production tasks when needed.
• Collaborate with WPP to identify training needs.

Skills

Strong communication

Organizational skills

Public speaking

SME collaboration

Virtual team collaboration

Education

Bachelor's degree in STEM or related field

Job description

Job Description

Job Description

Join a team creating best-in-class Power System Operations training, and support reliability across the West!

Western Power Pool is hiring a Technical Trainer to join our team!

Key Details:

• Pay: $107,700 - $122,350/year DOE
• Location: Remote in select states - must reside within the following areas: AZ, OR, WA, UT, NV, CA, WY, MT, ID, NM, CO, El Paso TX
• Travel: Up to 8x per year to Portland, OR HQ
• Schedule: Full-time, Monday – Friday, 8am – 5pm PPT
• Benefits: Employer-paid health, dental, vision, and life insurance; PTO; 11 paid holidays; company-funded Health Reimbursement Arrangement (HRA); 401k with 6% match; discretionary profit-sharing contribution, budgeted at 7% of salary; and flexible working schedule

Who You Are: You’re a strong communicator who can turn complex material into clear, engaging learning content. You may come from the power, utilities, or operations within the utility sector, with the ability and interest to train others. You’re knowledgeable about operations in the electric utility sector and you enjoy working with subject matter experts, learning new systems and terminology, and building content that helps operators do critical work with confidence. Plus, you’re excited to grow further in the energy space!

Minimum qualifications

• Bachelor’s degree in a STEM or related field preferred OR 1–2 years of equivalent experience in electric utility operations or a technical role requiring clear communication of complex information.
• Ability to translate technical concepts into clear, practical instruction and collaborate with SMEs to validate content
• Strong communication, and organizational skills
• Comfort with or openness for on-camera delivery and public speaking for training purposes
• Ability to work effectively in a virtual team environment, manage multiple projects, and learn quickly
• Working knowledge of bulk electric system concepts
• Willingness and ability to obtain NERC Certification

Preferred qualifications

• 3 – 5 years’ experience in System Operations
• Current NERC Certification
• Ability to translate complex power system topics into clear, practical instruction
• Exposure to WECC / NERC environments or related committee participation, such as WECC, NERC, or NATF
• Technical writing, scripting, or instructional content development experience

Position Overview: We’re looking for a Technical Trainer to help create some of the best online Power System Operations training in the industry. In this role, you’ll work closely with our creative team and subject matter experts to develop courses that support system operators in maintaining NERC credentials and meeting PER-005 training requirements. If you’re someone who can translate complex technical concepts into clear, engaging learning, whether from a training, writing, or utility background, you’ll thrive here.

A typical day will consist of:

• Working with Creative team to develop video productions and technical training courses
• Developing technical scripts and interview questions for SMEs in related operations subjects
• Implementing courses on our online platform including challenge and test questions, lesson plans and ILAs
• Refining materials based on feedback, evolving operational practices, and changing industry standards
• Monitoring NERC and WECC-related changes
• Pitching in on light video-editing or production-related tasks as needed, with training provided
• Working with Members of WPP in helping identify training needs

Who We Are: Western Power Pool (WPP) is a non-profit organization that helps keep the lights on by ensuring power utilities in the West achieve maximum benefits from coordinated operations. Our work is customer-driven, relationship-based, and collaborative.

We’ve been serving the energy sector for over 80 years and are at the forefront of ensuring the reliability and security of the power grid while spearheading the integration of renewable energy sources. As a leader in the energy sector, we manage power generation and transmission across multiple states, facilitate competitive energy markets, and foster innovation to meet the challenges of tomorrow.

To learn more, check out our website: https://www.westernpowerpool.org/