Remote Technical Service Specialist – Adhesives

Hexion; Phoenix (site) (AK); Remote; USD 65,000 - 90,000; Full time

Job summary

Hexion is seeking a Technical Service Representative to support the Eastern US from a remote Mid‑West position. The role involves providing technical support to customers across structural and non-structural product lines, and driving market development and new customer acquisition.

Ideal candidates have a college degree in Chemistry or Materials Science and 5+ years in commercial support/technical service. Travel up to 50% and collaboration with R&D, Supply Chain and Manufacturing are required.

Qualifications

• College degree in Chemistry, Wood Science or Materials Science preferred; relevant experience will also be considered.

Responsibilities

• Drive innovation of technology and market development related to Performance Adhesive applications.
• Identify potential sales, service, and other growth opportunities.
• Plan, coordinate and assist with projects/product trials at customer sites.
• Work individually and as a team to meet customer requirements, needs and expectations.
• Integrate technology knowledge with customer process understanding to develop strategies for improving Hexion products.
• Effective communication with customers, R&D, Supply Chain and Manufacturing.
• Develop knowledge of Hexion product line and chemistry.

Skills

Communication

Organization

MS Office

Minitab

SAP

DOE

Teamwork

Education

Bachelor's in Chemistry or Materials Science

Tools

SAP

Minitab

Job description

Hexion is seeking a Technical Service Representative to support the Eastern US from a remote Mid‑West position. The role involves providing technical support to customers across structural and non-structural product lines, and driving market development and new customer acquisition.

Ideal candidates have a college degree in Chemistry or Materials Science and 5+ years in commercial support/technical service. Travel up to 50% and collaboration with R&D, Supply Chain and Manufacturing are required.