Remote Technical Program Manager: Cross-Functional Impact

Care Lumen; Northern (KY); Hybrid; USD 125,000 - 145,000; Full time

Job summary

Care Lumen is seeking a Technical Program Manager in the United States to drive complex, cross-functional programs within the Business Operations division. You will report to the Senior Director of Business Operations and PMO, translating strategy into structured execution across product, engineering, and operations.

Ideal candidates bring technical fluency, strong operational instincts, and a bias for action in a fast-growing environment.

Qualifications

• 4–10 years of experience leading large-scale, cross-functional programs.
• Strong technical fluency to engage with engineering and product teams without coding.
• Proven ability to deliver across multiple teams without direct management authority.
• Experience building program infrastructure: timelines, RAID logs, status reporting, governance.
• Excellent communication for technical and executive audiences.
• Proficiency with Jira, Smartsheets, Confluence, Notion or similar tools.
• Ability to work in EST hours and travel up to 15%
• Bachelor's degree in Computer Science, Engineering, Business, Operations or related field.

Responsibilities

• Own end-to-end planning and execution of complex, multi-team programs.
• Drive cross-functional coordination across customers, product, engineering, operations, and customer success.
• Identify and mitigate program risks and blockers; escalate when needed.
• Build and maintain program artifacts with real-time visibility for stakeholders.
• Facilitate effective meetings from kick-offs to executive readouts.
• Develop delivery plans with product and technical leads; surface capacity constraints.
• Improve PMO frameworks, tools, and practices across the organization.
• Support change management and ensure adoption of program changes.
• Contribute to continuous improvement of how Care Lumen plans, executes, and measures work.

Skills

Cross-functional leadership

Program management

Technical fluency

Stakeholder management

Communication

Education

Bachelor's degree

Tools

Jira

Smartsheets

Confluence

Notion

Job description

Care Lumen is seeking a Technical Program Manager in the United States to drive complex, cross-functional programs within the Business Operations division. You will report to the Senior Director of Business Operations and PMO, translating strategy into structured execution across product, engineering, and operations.

Ideal candidates bring technical fluency, strong operational instincts, and a bias for action in a fast-growing environment.