Remote Technical Product Analyst — DTQ & Metadata

Bertelsmann

New York (NY)

Remote

USD 71,000 - 75,000

Full time

9 days ago

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Benefits offered by this job

Remote work option

Job summary

Penguin Random House LLC in New York is seeking a Technical Product Analyst to join the Customer Operations team supporting DTQ, our metadata and asset distribution platform. You will collaborate with business and technology partners to translate requirements, write test plans, and ensure reliable release readiness across the product lifecycle.

This role offers remote flexibility. Ideal candidates have 3+ years in technical product analysis, strong data skills, and experience with Agile

Qualifications

3+ years of experience in technical product analysis, business systems analysis, software quality assurance, or a related field.
Experience translating business needs into detailed functional or technical requirements.
Experience developing and executing software test plans, test cases, and regression testing.
Strong analytical and technical problem-solving skills, with demonstrated ability to investigate complex system or data issues.
Experience working with data and using it to troubleshoot issues and validate system behavior.
Familiarity with Agile software development methodologies and tools such as JIRA, ServiceNow, or similar platforms.
Exceptional attention to detail, organization, and follow-through.
Strong communication skills and ability to collaborate effectively with both business and technical partners.
Ability to manage multiple priorities while working independently and as part of a collaborative team.
Experience with metadata, digital asset management, distribution systems, or other complex data-driven platforms preferred.
Familiarity with ONIX and book industry metadata standards is a plus.
Experience with automated testing, scripting and structured data feeds is a plus.
Ops nerds welcome!

Responsibilities

Partner with the Business Systems Analyst and business stakeholders to translate business needs into detailed functional and technical requirements, user stories, and acceptance criteria.
Analyze DTQ workflows, business rules, data flows, integrations, and system dependencies to assess requirements and the impact of proposed changes.
Develop and execute comprehensive functional, regression, integration, and release testing for enhancements, fixes, and new functionality.
Document, investigate, and track defects through resolution, partnering with technology teams to reproduce issues and validate fixes.
Build and maintain regression test coverage for critical DTQ functionality and identify opportunities to improve or automate testing practices.
Support Agile development activities, including backlog refinement, sprint planning, requirements clarification, and release preparation.
Troubleshoot production and operational issues, using data and system analysis to identify root causes and recommend sustainable solutions.
Monitor system processes and exception reporting, escalating issues and identifying recurring patterns or areas of risk.
Support production releases through testing, validation, documentation, and post-release monitoring.
Maintain clear functional, technical, testing, and process documentation to strengthen shared knowledge of DTQ.
Analyze data and system performance to identify opportunities for improved reliability, efficiency, automation, and product functionality.
Collaborate closely with the Business Systems Analyst, Customer Operations SMEs, and technology partners to ensure solutions meet documented requirements and broader business needs.