Remote Technical Account Manager – Global QSR Programs

LRQA

Lansing (MI)

Hybrid

USD 110,000 - 140,000

Full time

6 hours ago

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Benefits offered by this job

Competitive salary

Flexible working options

Professional growth opportunities

Comprehensive benefits package

Job summary

LRQA seeks a Technical Account Manager in the Lansing, MI area to oversee global QSR and food service assurance programmes. You will act as the primary technical contact, ensuring compliance, and driving continuous improvement for client engagements.

Qualifications include a BSc in a science-based field and Lead Auditor credentials; 10+ years in food safety, QA, or risk management with experience in restaurant or food service operations.

Qualifications

Bachelor-level degree in a science-based field with food safety focus.
Lead Auditor qualification in QMS or FSMS is required or highly preferred.
Experience managing strategic customer relationships or global programmes.

Responsibilities

Serve as the principal liaison for LRQA clients on technical expectations.
Oversee multi-country QSR and food service assurance programmes.
Lead onboarding, auditor training, and calibration for teams.
Review audit reports and manage auditor capability and performance goals.
Handle field-based technical queries, root cause analysis, and improvements.
Collaborate with LRQA teams to meet KPIs and contract requirements.

Skills

Account management

Auditing

QSR/food service compliance

Stakeholder collaboration

Technical advisory

Education

BSc in Food Safety or related

Lead Auditor qualification in QMS/FSMS

Job description

Qualifications include a BSc in a science-based field and Lead Auditor credentials; 10+ years in food safety, QA, or risk management with experience in restaurant or food service operations.

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