Remote Technical Account Manager for Growth & Retention
Eagleview
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Eagleview is seeking a Technical Account Manager to manage a portfolio of technical customers, ensuring onboarding, support, and ongoing engagement across the lifecycle.
You will collaborate with Onboarding, Support, Product, Engineering, and Marketing to deliver a seamless customer experience and drive revenue growth. The role requires strong communication, GIS familiarity, and travel up to 50% of the time.
Qualifications
- Bachelor’s degree or equivalent professional experience.
- 2+ years in account management, customer success, or a related technical client-facing role.
- Strong communication, technical problem-solving, and relationship management skills.
- Familiarity with GIS technologies, IT systems, APIs, or enterprise integration workflows.
Responsibilities
- Serve as the primary liaison for assigned technical customer accounts, fostering trust across touchpoints.
- Lead regular check-ins and Strategic Business Reviews to assess engagement and solution alignment.
- Understand customer technical goals and integration requirements to deliver proactive support.
- Travel up to 50% within the defined territory.
- Assist with Technical sales presentations.
Skills
Education
Tools
Job description
Eagleview is seeking a Technical Account Manager to manage a portfolio of technical customers, ensuring onboarding, support, and ongoing engagement across the lifecycle.
You will collaborate with Onboarding, Support, Product, Engineering, and Marketing to deliver a seamless customer experience and drive revenue growth. The role requires strong communication, GIS familiarity, and travel up to 50% of the time.
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