Remote Tax Resolution Assistant | Growth Path to Expert

Assist World; United States; Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Birthday bonus $50

Testimonial bonus $200

No tracker

Job summary

Assist World, a U.S.-based tax resolution firm, is seeking a Tax Resolution Assistant. The role is data-entry and document-management focused, supporting the team through accurate information handling in the tax-resolution process.

The ideal candidate is highly organized, inquisitive, and quick to learn. You will work remotely, handle sensitive documents, and have opportunities to grow into a more autonomous tax-resolution professional over time.

Qualifications

• Active Enrolled Agent credential strongly preferred.
• Minimum 2-year college degree in any field.
• Strong attention to detail and accuracy.
• Excellent data-entry and computer skills.
• Strong written and verbal communication skills.
• Comfortable working with spreadsheets, databases, and software systems.
• Must be based in the United States or a U.S. territory.

Responsibilities

• Gather and organize client tax documents, including W-2s, 1099s, and other supporting documentation
• Review incoming client information for completeness and accuracy
• Import client information into ProConnect tax software
• Double-check automated data entries and identify discrepancies or missing information
• Manually enter information where required
• Maintain accurate and organized client records
• Track the flow of documents and information throughout active tax resolution cases
• Follow up on missing documentation and outstanding information
• Support the tax resolution team with administrative and data-entry tasks
• Help ensure cases move efficiently through each stage of the process
• Communicate professionally and empathetically with clients when information or documentation is required
• Learn and apply new processes, systems, and tax-resolution procedures as your knowledge develops

Skills

Attention to detail

Data-entry

Communication skills

Independent work

Empathy

Education

2-year college degree

EA credential (preferred)

Tools

ProConnect

Job description

Assist World, a U.S.-based tax resolution firm, is seeking a Tax Resolution Assistant. The role is data-entry and document-management focused, supporting the team through accurate information handling in the tax-resolution process.

The ideal candidate is highly organized, inquisitive, and quick to learn. You will work remotely, handle sensitive documents, and have opportunities to grow into a more autonomous tax-resolution professional over time.