Remote Tax Pro & Virtual 1040 Expert

Intuit, Inc.; Aurora (CO); Remote; USD 29,000 - 37,000; Part time

Benefits offered by this job

Competitive compensation

Bonuses

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a motivated tax-preparation professional for a virtual role helping customers complete federal and state returns using TurboTax products. You will provide expert tax guidance, explain terms inPlain language, and build confidence through strong customer empathy.

The job requires 20 hours per week minimum and a hardwired internet connection. Responsibilities include tax advice, full-service return preparation with signature, and answering product questions while documenting

Qualifications

• : Two+ years of federal/state tax return prep experience for 30+ clients per season using commercial software.
• : Must possess or be able to obtain related State licenses, certificates, permits, or bonds.
• : Must possess an active PTIN.
• : Working knowledge of Circular 230.
• : Willing to work minimum 20 hours per week.
• : Proficient with technology and software.
• : Strong customer service, communicate via video and audio tools professionally.
• : Excellent verbal and written communication.
• : Ability to work in fast-paced environment with minimal supervision.
• : Must have or obtain dedicated hardwired internet meeting security criteria.
• : Bilingual English/Spanish a plus.
• : Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role using Smartlook video software to interact with customers.
• Help TurboTax customers with tax advice, full service return prep and signature, product inquiries, and tax calculations.
• Create high quality customer interactions with empathy and deep tax knowledge.
• Use government sites, resources, and team input to find the right answer in plain language.
• Document customer interactions and support training, compliance, and KPI targets.

Skills

Tax preparation

Customer service

Communication

Bilingual (English/Spanish)

Technical aptitude

Education

PTIN

State licenses/certificates

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. seeks a motivated tax-preparation professional for a virtual role helping customers complete federal and state returns using TurboTax products. You will provide expert tax guidance, explain terms inPlain language, and build confidence through strong customer empathy.

The job requires 20 hours per week minimum and a hardwired internet connection. Responsibilities include tax advice, full-service return preparation with signature, and answering product questions while documenting