Remote Tax Pro — Expert Returns & Client Support

Intuit, Inc.; Alexandria (VA); Remote; USD 29,000 - 37,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a virtual tax professional to support TurboTax customers from the United States. You will guide clients through tax returns, offer expert tax explanations, and complete accurate, signature-ready filings with strong customer service focus.

The role requires 2+ years of federal/state 1040 prep experience, PTIN, state licenses, and ability to work at least 20 hours per week. Bilingual skills are a plus in a fast-paced, remote environment.

Qualifications

• 2+ years preparing federal and state 1040 returns for 30+ clients per season.
• Must hold or be willing to obtain a state license and PTIN.
• Experience with tax software and customer communication.

Responsibilities

• Assist TurboTax customers via virtual video interactions.
• Provide tax advice and full-service return preparation and signature.
• Answer product and tax inquiries and perform tax calculations.
• Create high-quality customer interactions with empathy and expertise.
• Document interactions and follow defined processes to resolve inquiries.
• Meet KPIs and participate in pilots and training as required.

Skills

Tax preparation experience

PTIN

State licenses

Bilingual English/Spanish

Video/Audio tools

Customer service

Part-time availability

Residency in US

Job description

Intuit, Inc. is seeking a virtual tax professional to support TurboTax customers from the United States. You will guide clients through tax returns, offer expert tax explanations, and complete accurate, signature-ready filings with strong customer service focus.

The role requires 2+ years of federal/state 1040 prep experience, PTIN, state licenses, and ability to work at least 20 hours per week. Bilingual skills are a plus in a fast-paced, remote environment.