Remote Tax Pro: Expert 1040 Returns & Guidance

Intuit, Inc.; Pineville (LA); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is recruiting a virtual Tax Professional to assist TurboTax customers with tax preparation and guidance. You will use video and audio tools to interact with clients, providing expert explanations of tax concepts and delivering accurate, compliant returns.

The role emphasizes high-quality customer service, adherence to policies, and continuous training to stay current with tax rules. Remote, part-time position with flexible hours for eligible US residents.

Qualifications

• 2+ years of federal/state individual 1040 tax return experience for many clients.
• Must have or be able to obtain state licenses/certificates/permits.
• Active PTIN required.

Responsibilities

• Virtual, customer-facing role using Smartlook for interactions.
• Provide tax advice and full service return preparation and signature.
• Handle product/software inquiries and tax calculations.
• Document customer interactions and adhere to procedures.
• Meet KPI metrics and participate in pilot projects.

Skills

Tax preparation

Customer service

Video calls

Bilingual EN/ES

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. is recruiting a virtual Tax Professional to assist TurboTax customers with tax preparation and guidance. You will use video and audio tools to interact with clients, providing expert explanations of tax concepts and delivering accurate, compliant returns.

The role emphasizes high-quality customer service, adherence to policies, and continuous training to stay current with tax rules. Remote, part-time position with flexible hours for eligible US residents.