Remote Tax Pro & Customer Advisor

Intuit, Inc.; Palm Springs (CA); Remote; USD 30,000 - 39,000; Full time

Job summary

Intuit, Inc. is hiring for a virtual Tax Professional to guide customers through TurboTax returns. You will remotely assist with tax advice, prepare returns, explain terms, and ensure accuracy while delivering excellent customer service.

Ideal candidates have 2+ years in tax prep, PTIN eligibility, and strong communication skills. This role requires reliable internet and a customer-centric approach in a fast-paced environment.

Qualifications

• 2 or more years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Knowledge of government tax rules and ability to explain terms clearly.
• Must have or be able to obtain PTIN and related state licenses.

Responsibilities

• Provide tax preparation and expert guidance to TurboTax customers via virtual video platform.
• Answer tax and software questions, perform calculations, and prepare returns with signature.
• Document interactions and work toward KPI targets and program goals.

Skills

Tax preparation experience

Customer service

Communication skills

Video/Audio tool proficiency

Problem solving

Tools

TurboTax software

Job description

Intuit, Inc. is hiring for a virtual Tax Professional to guide customers through TurboTax returns. You will remotely assist with tax advice, prepare returns, explain terms, and ensure accuracy while delivering excellent customer service.

Ideal candidates have 2+ years in tax prep, PTIN eligibility, and strong communication skills. This role requires reliable internet and a customer-centric approach in a fast-paced environment.