Remote Tax Pro CPA/EA Ready to Help Returns

Intuit, Inc.; Peoria (IL); Remote; USD 37,000 - 48,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax expert to assist TurboTax customers through virtual interactions, delivering tax guidance and accurate return preparation. You will leverage deep tax knowledge and customer empathy to explain complex terms and ensure high satisfaction.

This role emphasizes compliant tax support, efficient problem solving, and continuous learning through required trainings while contributing to performance metrics and brand value.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with strong tax preparation experience.
• 2+ years preparing federal and state 1040 returns for at least 30 clients per season using tax software.
• Willingness to obtain/state licenses or certifications as needed.

Responsibilities

• Interact with customers virtually using video software.
• Provide tax advice, full service return prep and signatures, and product support.
• Document interactions and work toward KPI metrics and program goals.

Skills

Tax knowledge

Customer service

Video communication

Problem solving

Verbal & written communication

Education

Active unrestricted credential (CPA/EA/Practicing Attorney)

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a tax expert to assist TurboTax customers through virtual interactions, delivering tax guidance and accurate return preparation. You will leverage deep tax knowledge and customer empathy to explain complex terms and ensure high satisfaction.

This role emphasizes compliant tax support, efficient problem solving, and continuous learning through required trainings while contributing to performance metrics and brand value.