Remote Tax Pro: CPA/EA/Attorney for TurboTax Guidance

Intuit, Inc.; Erie (Erie County); Remote; USD 39,000 - 50,000; Part time

Benefits offered by this job

Bonus eligibility

Paid training

Benefits

Job summary

Intuit, Inc. is seeking a detail-oriented tax professional to assist TurboTax customers remotely through video sessions. You will guide and prepare federal and state returns, explain tax terms, and resolve product inquiries with clear, customer-friendly explanations.

The role requires an active unrestricted credential (CPA/EA/Practicing Attorney), 2+ years of experience, and a reliable hardwired internet connection. This is a part-time, remote position with performance-based incentives.

Qualifications

• Must have an active unrestricted credential (CPA/EA/Practicing Attorney).
• 2+ years of federal/state tax return preparation experience for at least 30 clients per season.
• Able to obtain required state licenses/certificates.
• Must have PTIN and a dedicated hardwired internet connection meeting security criteria.

Responsibilities

• Interact with customers through virtual video sessions.
• Provide tax guidance and full service return preparation and signature.
• Answer product and software inquiries and perform tax calculations.
• Document interactions and contribute to KPI metrics and program goals.
• Participate in training and development as required by the business.

Skills

Customer service

Verbal communication

Written communication

Remote video support

Education

Active unrestricted credential: CPA/EA/Practicing Attorney

Tools

TurboTax software

Video conferencing tools

Job description

Intuit, Inc. is seeking a detail-oriented tax professional to assist TurboTax customers remotely through video sessions. You will guide and prepare federal and state returns, explain tax terms, and resolve product inquiries with clear, customer-friendly explanations.

The role requires an active unrestricted credential (CPA/EA/Practicing Attorney), 2+ years of experience, and a reliable hardwired internet connection. This is a part-time, remote position with performance-based incentives.