Remote Tax Pro: CPA/EA Advisor for TurboTax

Intuit, Inc.; Tyler (TX); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete their returns using expert guidance and clear explanations of tax terms.

This remote role emphasizes delivering outstanding customer experiences and leveraging trusted resources to answer complex questions. The candidate should hold an active credential (CPA/EA/Practicing Attorney), possess strong communication skills, and be ready to work at least 20 hours per week in a fast-paced environment.

Qualifications

• Active unrestricted credential: CPA/EA or practicing attorney with tax prep experience.
• 2+ years preparing federal/state 1040 returns for 30+ clients per season using commercial tax software.
• Ability to obtain state licenses, permits, or bonds; PTIN required.
• Willing to work minimum 20 hours per week.
• Proficient with technology; strong video/audio communication skills.

Responsibilities

• Provide tax advice and full-service return preparation via video.
• Explain tax terms using government resources and professional guidance.
• Document customer interactions and strive to meet KPI metrics.

Skills

Tax preparation

Customer service

Video communication

Research skills

Critical thinking

Communication skills

Bilingual English/Spanish

Education

Active CPA/EA/Practicing Attorney

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a highly motivated tax professional to help TurboTax customers complete their returns using expert guidance and clear explanations of tax terms.

This remote role emphasizes delivering outstanding customer experiences and leveraging trusted resources to answer complex questions. The candidate should hold an active credential (CPA/EA/Practicing Attorney), possess strong communication skills, and be ready to work at least 20 hours per week in a fast-paced environment.