Remote Tax Pro & Client Advisor

Intuit, Inc.; Cartersville (GA); Remote; USD 29,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a motivated individual with tax preparation experience to help customers complete their taxes using TurboTax products in a virtual, customer-facing role.

You will guide customers through tax terms and provide expert support to ensure accurate, confident tax returns. The role emphasizes strong communication, empathy, and the ability to use government resources and professional references to deliver correct answers.

Qualifications

• 2+ years preparing federal and state 1040 returns for 30+ clients per season using tax software.
• Active PTIN required.
• U.S. residency required.

Responsibilities

• Virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full-service return preparation and signature, and product inquiries.
• Explain taxes in plain language and document customer interactions.
• Meet KPI metrics and participate in training and pilot projects.

Skills

Tax preparation experience

Excellent communication

Customer service

Bilingual English/Spanish a plus

Tech savvy

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a motivated individual with tax preparation experience to help customers complete their taxes using TurboTax products in a virtual, customer-facing role.

You will guide customers through tax terms and provide expert support to ensure accurate, confident tax returns. The role emphasizes strong communication, empathy, and the ability to use government resources and professional references to deliver correct answers.