Remote Tax Pro & Advisor (1040 Specialist)

Intuit, Inc.; Johnstown (Cambria County); Remote; USD 31,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist customers with tax preparation and guidance using TurboTax products. You will help customers complete federal and state returns, explain tax terms, and ensure high-quality interactions to boost customer confidence.

The role involves virtual, customer-facing duties with emphasis on accuracy, compliance, and clear communication. Remote work options are available within the United States.

Qualifications

• 2+ years of federal and state 1040 tax return prep experience.
• Must have or be able to obtain PTIN.
• Active Circular 230 knowledge.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and tax software.
• Excellent verbal and written communication skills.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role; you will use video communications to interact with customers.
• Provide tax advice, full-service return preparation and signature.
• Assist customers with product/software inquiries and tax calculations.
• Document customer interactions.
• Work toward meeting KPI metrics and participate in trainings and validations.
• Complete required training and development as determined by the business.

Skills

Tax preparation

Customer service

Video support

Bilingual EN/ES

Education

PTIN active

Tools

Tax software

Job description

Intuit, Inc. is seeking a motivated tax professional to assist customers with tax preparation and guidance using TurboTax products. You will help customers complete federal and state returns, explain tax terms, and ensure high-quality interactions to boost customer confidence.

The role involves virtual, customer-facing duties with emphasis on accuracy, compliance, and clear communication. Remote work options are available within the United States.