Remote Tax Pro: 1040 Returns & Client Guidance

Intuit, Inc.; North Las Vegas (NV); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit is seeking a motivated tax professional to assist TurboTax customers remotely with federal and state returns, tax advice, and product questions. You will explain complex terms in plain language, ensure accuracy, and deliver confident guidance in a fast-paced, customer-centric environment.

The role requires at least 2 years of recent tax preparation experience, an active PTIN, and willingness to complete required training.

Qualifications

• 2+ years of recent federal/state tax return preparation for 30+ clients per season.
• Active PTIN and ability to obtain related state licenses/certificates.
• Willingness to complete required training including compliance and up-skilling.
• Strong written and verbal communication with clear, explainable guidance.

Responsibilities

• Assist TurboTax customers remotely with tax preparation and advice.
• Explain tax concepts in plain language and provide product-oriented support.
• Prepare full returns and obtain signatures when needed.
• Document customer interactions and resolve inquiries per policy.
• Meet KPIs and participate in training and pilots as required.

Skills

Tax preparation

Customer service

Communication

Bilingual (EN/ES)

Tools

TurboTax

Smartlook

Video conferencing

Job description

Intuit is seeking a motivated tax professional to assist TurboTax customers remotely with federal and state returns, tax advice, and product questions. You will explain complex terms in plain language, ensure accuracy, and deliver confident guidance in a fast-paced, customer-centric environment.

The role requires at least 2 years of recent tax preparation experience, an active PTIN, and willingness to complete required training.