Remote Tax Pro: 1040 Expert & Customer Coach

Intuit, Inc.; North Las Vegas (NV); Remote; USD 28,000 - 39,000; Full time

Job summary

Intuit, Inc. seeks a motivated tax-preparation professional to assist customers virtually with federal and state tax returns. You will guide clients through the TurboTax workflow, answer tax questions, and ensure accurate, compliant results while delivering friendly, clear explanations.

The role emphasizes strong communication, proficiency with tax software, and the ability to work independently in a remote, customer-facing environment. Prior tax experience is essential.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using tax software.
• Strong communication and customer service skills.
• Willingness to obtain/state licenses or PTIN as required.

Responsibilities

• Assist customers virtually to prepare and review tax returns.
• Provide tax guidance and explanations of terms in everyday language.
• Document interactions and resolve inquiries using company policies.

Skills

Tax preparation

Customer service

Verbal and written communication

Tech proficiency

Bilingual English/Spanish

Tools

Commercial tax software

Job description

Intuit, Inc. seeks a motivated tax-preparation professional to assist customers virtually with federal and state tax returns. You will guide clients through the TurboTax workflow, answer tax questions, and ensure accurate, compliant results while delivering friendly, clear explanations.

The role emphasizes strong communication, proficiency with tax software, and the ability to work independently in a remote, customer-facing environment. Prior tax experience is essential.