Remote Tax Pro - 1040 Expert & Client Helper

Intuit, Inc.; Raleigh (NC); Remote; USD 28,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to join our virtual TurboTax support team. You will guide customers through federal and state returns, provide clear explanations, and ensure accurate, timely filings.

The role requires tax preparation experience, strong communication skills, and the ability to work remotely with a reliable hardwired internet connection. Bilingual English/Spanish is a plus; must reside in the United States.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain state licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and video/audio tools.
• Strong customer service and communication skills.
• Attention to detail and ability to work in a fast-paced environment.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role; you will interact with customers using Smartlook video communications software.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax terms and calculations in everyday language.
• Document customer interactions and work toward KPI metrics and big bet goals.
• Participate in training, pilots, and cross-training as needed.

Skills

Customer service

Verbal communication

Written communication

Problem solving

Critical thinking

Video/remote interaction

Bilingual English/Spanish

Education

PTIN

Tools

Smartlook

Video conferencing

Job description

Intuit, Inc. is seeking a highly motivated tax professional to join our virtual TurboTax support team. You will guide customers through federal and state returns, provide clear explanations, and ensure accurate, timely filings.

The role requires tax preparation experience, strong communication skills, and the ability to work remotely with a reliable hardwired internet connection. Bilingual English/Spanish is a plus; must reside in the United States.