Remote Tax Preparer & Client Support Pro

Intuit, Inc.; South Bend (IN); À distance; USD 22 000 - 32 000; Temps partiel

Résumé du poste

Intuit, Inc. invites experienced tax professionals to help TurboTax customers complete federal and state returns entirely online. You will guide clients through tax preparation, provide clear explanations, and deliver high-quality interactions via video and audio tools.

The role requires 2+ years of returns experience, PTIN, and strong communication skills. A dedicated internet connection and the ability to work at least 20 hours weekly are essential.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 returns for 30+ clients per season.
• Active PTIN required or able to obtain.
• Proficient with tax software and online research.
• Willing to work a minimum of 20 hours per week.

Responsabilités

• Provide tax guidance, full-service return prep, and explanations of tax terms.
• Interact with customers via video and audio tools.
• Document customer interactions and resolve inquiries per policy.
• Meet KPIs and participate in training and pilots as needed.

Connaissances

Customer service

Verbal communication

Written communication

Tech proficiency

Formation

PTIN active

Outils

Smartlook

Video chat tools

Description du poste

Intuit, Inc. invites experienced tax professionals to help TurboTax customers complete federal and state returns entirely online. You will guide clients through tax preparation, provide clear explanations, and deliver high-quality interactions via video and audio tools.

The role requires 2+ years of returns experience, PTIN, and strong communication skills. A dedicated internet connection and the ability to work at least 20 hours weekly are essential.