Remote Tax Prep Specialist & Virtual Advisor

Intuit, Inc.; Cartersville (GA); A distancia; USD 30.000 - 39.000; Jornada completa

Descripción de la vacante

Intuit, Inc. is seeking a highly motivated tax professional for a fully remote, customer-facing role. You will use our video tools to assist TurboTax customers with tax preparation, advice, and product questions, delivering clear explanations and accurate returns.

The position requires 2+ years of federal/state filing experience, PTIN and state licenses where applicable, and strong communication skills. Training and performance goals are provided to support success.

Formación

• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Able to interpret tax rules and explain them clearly to customers.
• Proficient with online tax software and document handling; reliable and accurate.

Responsabilidades

• This is a virtual, customer-facing role utilizing Smartlook to interact with customers.
• Provide tax advice, full service return preparation and signature, and handle product inquiries.
• Document customer interactions and maintain records; meet KPI metrics and goals.
• Complete required training and compliance programs and participate in projects as needed.
• Demonstrate empathy, professionalism, and clear verbal/written communication with customers.

Conocimientos

Tax preparation experience

Excellent communication

Bilingual English/Spanish

Herramientas

Smartlook video chat

Descripción del empleo

Intuit, Inc. is seeking a highly motivated tax professional for a fully remote, customer-facing role. You will use our video tools to assist TurboTax customers with tax preparation, advice, and product questions, delivering clear explanations and accurate returns.

The position requires 2+ years of federal/state filing experience, PTIN and state licenses where applicable, and strong communication skills. Training and performance goals are provided to support success.