Remote Tax Operations Insights Analyst

United States Digital Space LLC; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

United States Digital Space LLC is seeking an Operations Insights analyst to understand and improve how tax operations scale. You will investigate operational performance, analyze data to uncover patterns, and build reporting infrastructure that enables teams to make better decisions.

This role sits at the intersection of data analysis, operations, and product insights, translating complex data into actionable insights to drive operational improvements.

Qualifications

• 3+ years of experience in operations analytics, BI, or data analysis.
• Strong SQL skills and experience with large operational datasets.
• Experience building dashboards and reporting tools (Tableau/Looker or similar).
• Demonstrated ability to conduct investigations and identify root causes in operational data.
• Clear communication skills—able to explain technical findings to non-technical audiences.

Responsibilities

• Investigate operational performance and perform deep-dive analyses to identify root causes across workflows.
• Partner with operations teams to translate findings into actionable recommendations.
• Improve measurement rigor by refining metric definitions and data reliability.
• Support experiments and improvements with statistical analysis to evaluate impact.
• Create self-serve reporting tools and dashboards for accessibility.

Skills

SQL

Dashboards

Data analysis

Communicating insights

Statistics

Tools

Tableau

Looker

Python

Job description

United States Digital Space LLC is seeking an Operations Insights analyst to understand and improve how tax operations scale. You will investigate operational performance, analyze data to uncover patterns, and build reporting infrastructure that enables teams to make better decisions.

This role sits at the intersection of data analysis, operations, and product insights, translating complex data into actionable insights to drive operational improvements.