Remote Tax Expert for TurboTax Guidance (CPA/EA)

Intuit, Inc.; Milford (OH); Remote; USD 34,000 - 43,000; Full time

Job summary

Intuit, Inc. seeks highly qualified tax pros (CPA/EA/Practicing Attorney) to assist TurboTax customers remotely with tax preparation, advice, and explanations of tax terms. You will guide customers through tax returns, leverage government resources, and ensure compliant, high-quality service.

Ideal candidates have active credentials, 2+ years of 1040 prep experience for at least 30 clients per season, and strong communication skills. Remote role with flexible scheduling and ongoing training.

Qualifications

• Active unrestricted credential: EA, CPA, or Practicing Attorney with tax prep experience.
• 2+ years of recent federal/state 1040 tax return prep for at least 30 clients per season using tax software.
• Must have or obtain state licenses/certificates/permits/bonds; PTIN required.
• Willing to work minimum 20 hours/week; knowledge of Circular 230.
• Proficient with technology and computer operations; strong communication skills.
• Able to interact with customers via video/audio tools professionally.

Responsibilities

• Assist TurboTax customers with tax returns and related inquiries.
• Provide tax advice, full service return preparation and signature.
• Handle product/software inquiries and tax calculations.
• Document customer interactions and meet KPI metrics.
• Participate in training, pilot tests, and projects as needed.

Skills

Enrolled Agent

CPA

Practicing Attorney

Tax prep experience

Federal/state tax returns

PTIN

Customer service

Verbal and written communication

Problem solving

Video/remote support

Bilingual English/Spanish

Residency in United States

Tools

Commercial tax preparation software

Job description

Intuit, Inc. seeks highly qualified tax pros (CPA/EA/Practicing Attorney) to assist TurboTax customers remotely with tax preparation, advice, and explanations of tax terms. You will guide customers through tax returns, leverage government resources, and ensure compliant, high-quality service.

Ideal candidates have active credentials, 2+ years of 1040 prep experience for at least 30 clients per season, and strong communication skills. Remote role with flexible scheduling and ongoing training.