Remote Tax Expert (CPA/EA) - Virtual Prep & Advice

Intuit, Inc.; Los Gatos (CA); A distancia; USD 33.000 - 51.000; Jornada completa

Descripción de la vacante

Intuit, Inc. is seeking a highly motivated tax professional to help customers complete their taxes using TurboTax products. You will provide expert guidance, tax preparation, and explanations of tax terms to empower customers to file accurately.

This virtual, customer-facing role requires strong communication, attention to detail, and the ability to meet performance metrics. Training and compliance requirements will be provided; you must reside in the United States.

Formación

• Must possess active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation experience.
• 2+ years of recent experience preparing federal and state individual 1040 returns for at least 30 clients per season.
• Must possess or obtain state licenses, certificates, permits, or bonds.
• Must possess an active PTIN.

Responsabilidades

• Virtual, customer-facing role using video communications to assist customers.
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high quality customer interactions with deep knowledge of tax preparation.
• Use government resources and team expertise to deliver accurate answers.

Conocimientos

Customer service

Verbal communication

Written communication

Problem solving

Research skills

Video/Audio communication tools

Educación

CPA/EA/Practicing Attorney credential

Herramientas

TurboTax software

Video communications software (Smartlook)

Descripción del empleo

Intuit, Inc. is seeking a highly motivated tax professional to help customers complete their taxes using TurboTax products. You will provide expert guidance, tax preparation, and explanations of tax terms to empower customers to file accurately.

This virtual, customer-facing role requires strong communication, attention to detail, and the ability to meet performance metrics. Training and compliance requirements will be provided; you must reside in the United States.