Remote Tax Expert CPA/EA — TurboTax Guidance

Intuit, Inc.; Savannah (GA); Remote; USD 59,000 - 76,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist customers in completing their taxes using TurboTax products. You will provide expert guidance, accurate tax preparation, and clear explanations of tax terms to empower clients to file confidently.

This is a virtual, customer-facing role with training, performance goals, and a competitive compensation package including potential bonus and benefits.

Qualifications

• Active CPA/EA/Attorney license with strong tax knowledge.
• Minimum 2 years preparing federal and state 1040 returns for 30+ clients per season.
• Must have or obtain state licenses/permits.
• PTIN active.
• Willingness to work at least 20 hours per week.
• Proficient with technology and video tools.
• Bilingual English/Spanish a plus.

Responsibilities

• Assist customers via virtual video interactions to complete tax returns.
• Provide tax advice, full-service return preparation, and product inquiries.
• Document customer interactions and progress toward KPIs.
• Use government sites and resources to provide accurate answers.
• Adhere to defined procedures and company policies for tax guidance.
• Participate in training, pilots, and other business initiatives.

Skills

Unrestricted credential (CPA/EA/Attny)

2+ years tax prep experience

PTIN holder

Bilingual EN/ES

Video-based customer service

Tools

TurboTax

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist customers in completing their taxes using TurboTax products. You will provide expert guidance, accurate tax preparation, and clear explanations of tax terms to empower clients to file confidently.

This is a virtual, customer-facing role with training, performance goals, and a competitive compensation package including potential bonus and benefits.