Remote Tax Expert (CPA/EA) for TurboTax Help

Intuit, Inc.; Montgomery (AL); Remote; USD 39.000 - 51.000; Vollzeit

Zusammenfassung

Intuit, Inc. is seeking a TurboTax professional to help customers complete their taxes remotely using video communications.

You will provide tax guidance, perform full-service return preparation, and explain tax terms to clients while maintaining brand standards and high customer satisfaction. The role requires active credentials (CPA/EA/Attorney), 2+ years of federal/state 1040 prep experience, PTIN, and willingness to train.

Qualifikationen

• Active unrestricted credential (CPA/EA/Attorney) required.
• 2+ years of federal/state 1040 prep experience.
• Must have PTIN and state licenses.
• Willing to work a minimum of 20 hours/week.
• Ready for training and compliance requirements.
• U.S. resident.

Aufgaben

• Assist customers via video communications to complete taxes.
• Provide tax advice, full service return prep and signature.
• Answer product questions and tax calculations.
• Document interactions and meet KPI metrics.
• Participate in pilots and training as needed.

Kenntnisse

Active credential

Tax prep experience

Customer service

Video support

Bilingual EN/ES

Tools

TurboTax

Jobbeschreibung

Intuit, Inc. is seeking a TurboTax professional to help customers complete their taxes remotely using video communications.

You will provide tax guidance, perform full-service return preparation, and explain tax terms to clients while maintaining brand standards and high customer satisfaction. The role requires active credentials (CPA/EA/Attorney), 2+ years of federal/state 1040 prep experience, PTIN, and willingness to train.