Remote Tax Expert (CPA/EA/Attny) — Tax Prep & Advice

Intuit, Inc.; Nashua (NH); Remote; USD 34,000 - 51,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a motivated tax professional with an active credential to help TurboTax customers complete their returns remotely.

You will guide customers through tax concepts, provide expert advice, and perform full-service return preparation when needed, all while delivering clear explanations and friendly service. This role emphasizes convenient, video-based customer interactions, training completion, and adherence to policies.

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax knowledge.
• At least 2 years preparing federal and state individual 1040 returns for ≥30 clients per season.
• Ability to obtain state licenses or permits as required.
• Must have PTIN and willingness to work ≥20 hours weekly.
• Familiarity with Circular 230 and tax software.

Responsibilities

• Virtual, customer-facing role using video software to interact with customers.
• Assist TurboTax customers with tax returns, tax advice, and full service return preparation.
• Create high-quality interactions using deep tax knowledge.
• Use government sites and resources to provide accurate answers.
• Follow procedures to troubleshoot and resolve inquiries.
• Document customer interactions.
• Meet KPI metrics and participate in pilots as needed.
• Complete required training and development.

Skills

EA credential

CPA credential

Practicing attorney

Job description

Intuit, Inc. is seeking a motivated tax professional with an active credential to help TurboTax customers complete their returns remotely.

You will guide customers through tax concepts, provide expert advice, and perform full-service return preparation when needed, all while delivering clear explanations and friendly service. This role emphasizes convenient, video-based customer interactions, training completion, and adherence to policies.